Delivery

Every piece of kataoka jewelry is handcrafted to order, requiring approximately 4 weeks to complete. If your request is time-sensitive, please share your timeline and we will do our best to accommodate it.

We offer complimentary worldwide shipping via FedEx International Priority, with delivery typically within 2 business days. Shipping fees apply to repairs, resizings, and Peter Ivy creations. Every order is securely packaged for transit.

Each piece of kataoka jewelry is a bespoke creation, crafted to your specifications. All sales are final, and we are unable to accommodate returns or exchanges.

If you receive a defective or incorrect item, please contact us within 7 days of delivery with photographs of the item and its packaging. We will review and resolve the issue promptly.