Limited Lifetime Warranty

At kataoka, every creation is an enduring promise of artistry and excellence. To honor this commitment, we extend a Limited Lifetime Warranty, ensuring your piece remains a treasured part of your journey. This warranty embraces repair or, when necessary, replacement for any structural flaw arising from our materials or craftsmanship under normal use. Each kataoka piece is designed to be cherished for generations, reflecting the timeless beauty and precision of our atelier.

Please note, this guarantee is rooted in the purity of our work. Alterations made by third parties, or damages from unforeseen mishandling, fall outside this promise of care.

For creations acquired through our authorized partners, we kindly request you reach out to them for assistance in initiating your warranty process.

At kataoka, we believe that every jewelry piece you choose is more than an accessory—it's a mark of excellence and a lasting memory. Our exclusive collaboration with the Central Gem Laboratory (CGL), Japan's leading authority in diamond and gem grading, ensures that each jewel stands out in brilliance and quality.

By selecting kataoka, you're not only joining a discerning group who values authenticity but also investing in a CGL-certified emblem of unmatched elegance. This unbiased validation serves as both a testament to our commitment and as indispensable documentation for your insurance purposes.