The personal information collected or known by Kataoka belonging to Users of this Site will be treated in accordance with Section 9 regarding the handling of personal information.
(1.) Users of the Services can create an account (hereinafter referred to as "Account") as a registered user. (2.) It is advised that Users do not disclose the information in their Account to any third party. (3.) Users shall bear full responsibility for the confidentiality and retention of security in regards to the User's Account and all activity that arises from the User's Account. The user agrees to promptly notify Kataoka of any issue regarding the safety and/or security of the User's Account. (4.) Kataoka shall assume no responsibility whatsoever regarding any damages that may have been incurred from illicit use of the User's Account. (5.) Users of the Services that register an Account for the use of the Services shall agree to provide complete and accurate information (hereinafter referred to as "Registration Information"), and for the maintenance of the completeness and accuracy of the Registration Information shall agree to update Registration Information when necessary. (6.) When the user wishes to delete their Account they will request to do so by sending an e-mail listing their name, address, and phone number to firstname.lastname@example.org.
(1.) Users of this Site may purchase merchandise or procure certain services (hereinafter referred to as "Merchandise" from Kataoka. (2.) Users of this Site shall offer to purchase Merchandise in accordance with the procedures set forth by Kataoka, by use of the Services to place an order. (3.) Once an order is received, an email ("Order Confirmation") containing the order confirmation and order details will be sent from this Site. At this time, a purchase agreement will be enacted between the User and Kataoka pertaining to the corresponding order and all items contained therein. (4.) Once a purchase agreement has been enacted, cancellation of the order, changes to the details of an order or any of the terms and conditions of purchase may not be accepted. (5.) The previous clauses of this article notwithstanding, in the case that the User is found to have exercised misconduct or inappropriate behavior associated with the use of the Services, Kataoka will have the right to retract or cancel any purchase agreement and to take any other appropriate measures.
(1.) Delivery of Merchandise under Services is available worldwide with the help of our freight partners. (2.) Merchandise ordered will be dispatched from Japan.
Kataoka shall bear all the shipping costs associated with the delivery of Merchandise, as well as any import duties, customs fee, and taxes that may apply to the shipment.
(1.) The total payment amount for the Merchandise shall be the purchase price inclusive of any applicable sales tax, as well as the shipping costs, and any other service charges. (2.) The payment for Merchandise purchased through this Service can be made by the purchaser's own credit card ［VISA, MASTERCARD, JCB, AMERICAN EXPRESS, DISCOVER] of which the purchaser must be the user, or by the purchaser's PAYPAL account of which the purchaser must be the user. (3.) When making a payment by credit card, Kataoka maintains the right to seek pre-approval for payment limited to the order total. Billing will take place after the order has begun the dispatch process. (4.) If payment is made by a credit card or PAYPAL, the purchaser shall be in compliance with the terms and conditions set forth in a separate agreement between the purchaser and the Credit Card Company or PAYPAL. If for any reason there is any dispute or conflict between the purchaser and the credit card company, or any third party, it is the responsibility of the purchaser to settle such a dispute or conflict, and Kataoka will assume no responsibility in connection with such a dispute or conflict.
(1.) We do not accept any return or exchange of Merchandise; provided, however, that if at the time of delivery the Merchandise is damaged or defective, or the purchaser receives a wrong product, Kataoka will accept a return or exchange of the Merchandise in accordance with this provision. The purchaser shall contact Kataoka within 7 days of the receipt of the Merchandise by sending an e-mail with his/her order confirmation number to. Sending an e-mail that complies with the method specified by Kataoka is the only way for an exchange to be accepted. If there is no stock of such Merchandise and a proper exchange is not possible, a return will be accepted and a refund will be made. (2.) For the said return or exchange to be accepted, it is necessary that all the conditions below shall be met. (I.) The Merchandise to be returned or exchanged must be unused. If the tags are missing from the Merchandise, it will not be considered unused. (II.) All the components, attachments, and delivery confirmation for the Merchandise must be returned in the same condition as they were at the time of delivery. (III.) Any other specific details that Kataoka may request shall be met.
(1.) Except for what is provided in the preceding article, Kataoka shall not be liable to any damages, detriments, and/or loss of profits that may be generated from this Service and/or Merchandise to be purchased through this Service, nor guarantee the quality, performance, compatibility with other merchandise, and other functions of this Service and the Merchandise. (2.) In the case that any of the following events occurs, Kataoka, at its own discretion, may cancel and nullify the purchase agreement, and shall not be held liable for not providing the Merchandise to the purchaser: (I.) In the case that there are any difficulties in regards to delivery, such as the designated shipping address being unidentifiable. (II.) In the case a system failure occurs resulting in the inability to place an order, an order for the wrong Merchandise, or the acceptance of an excessive number of purchase offers compared to the number that can be accepted. (III.) In the case that any other event occurs that may prevent Merchandise from being provided. (3.) An offer for purchase of Merchandise made by a minor will be deemed being made under the guardians' responsibility.